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Channel: Symantec Connect - Backup Exec - Discussions

Licensing - License Key vs Serial

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I need a solution

I'm trying to get the M-number so i can download my BackupExec 12.5-installation from fileconnect.symantec.com, however it's just impossible to understand what hoops you want me to jump through to get that number.

I go to licensing.symantec.com, i login with my account and i try to find some place where i can register by using the license key, which is the only thing i have in my package.

The package arrived in the post today, i have a white envelope that says "symantec backup exec 12.5 small business server premium edition, enterprise system builder edition". The back of it has a barcode with no useful information, inside is a white envelope with three cds and two "important license key information"-papers with three license-key stickers on each. That's all i have.

For me to download the actual installation package onto the server, which is some distance from me so i can't just drive over there, i NEED a m-something number for fileconnect, but unless i can register these license-keys it's impossible to get.

Why oh why do you hate me this much? what have i done to deserve beeing forced to use some illogical "license-portal" that just drives me insane everytime i log in?

What in gods name is the right way to use licensing.symantec.com? Why do i even need to register things to get a download-key?

2578851

Goback version 3 (was Roxio) causing HP Pavilion to not boot

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I need a solution

Hi all,
I know verision 3 was Roxio but I cannot find any info in Roxio forum and was wondering if anyone else had tried here. My HP Pavilion a1440n will not boot after Goback 3 deluxe install. It starts to, flashes a blue screen, and then tries to reboot - over and over. I had to uninstall it to boot again. I did a system restore on XP Media Center and then reinstalled goback to see if that would help but to no avail. I wonder if it has something to do with HP Recovery partition. Could find nothing on HP site either. I have used version 3 on XP home and pro with no issues on the dell or the 2 I built myself. It only happens on this HP. Ideas?

BackupExec 11d Error V-79-57344-34029

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I need a solution

I keep getting the following error in BackupExec 11d. Running with a Quantum Ultrium LTO3.

Appears to be hardware related. Curious if any fixes or long shot it is tape issue.

Error Category: Backup Device Errors

Error: e00084ed

Refer to Error: V-79-57344-34029

In the application viewer, I see the following error:

Adamm Mover Error: Write Retry!

Error = ERROR_IO_DEVICE

Drive = "QUANTUM 1"

{6A0A952D-4535-463F-972D-2444CE19B82E}

Media = "SBC-TU2-007"

{36C81034-BF41-45EC-B6D1-E3BD24ACAF48}

Read Mode: SingleBlock(0), ScsiPass(0)

Write Mode: SingleBlock(1), ScsiPass(1)

Backup Exec 2010 - Job Fails - Directory or file was not found - accessed

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I need a solution

Hello,

I am running Backup Exec 2010 r2 job - backing up a remote server with user HomeDirectory data.

This data is constantly changing - being deleted or created

This job fails on occasion with the error message:

V-79-57344-33967 & V-79-57344-65033

A TECH article (Article: TECH160574)  have mentioned unchecking the following settings should eliminate this issue

Solution

1.Open the backup job properties.

2.Select 'Advanced' from the left pane under 'settings'

3.Uncheck the below options.

  • Backup files and directories by following junction points.
  • Backup files and directories by following symbolic links.

I am looking for a better understanding \ explanation of :

  • junction points
  • symbolic links

And to see if anyone else has had a similar issue and how they resolved it.

Thanks,

Peter

Auto-Cancel Duplicate-To-Tape Job

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I need a solution

I've been all over this site and within the software and haven't found anything on how to get BE to auto-cancel a duplicate to tape job. For Example: Let's say the job that's running fills the tape and it waiting for a tape swap to continue. No notices for 3 days. The job is STILL RUNNING waiting for the media to be swapped out. I've configured auto-cancel within Tools -> Options but it does not work. Any other suggestions or solutions?

BE 2012 Agent for SQL?

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I need a solution

Hello everyone!

Quick three questions:

1. If I have BE 2012 installed and a SQL instance on my server do I need to have an Agent for Windows to correctly back it up or does the BE 2012 install do the same things as the agents?

2. Is the Agent for Windows the same as the Agent for Applications and Databases?? I'm a little confused about this. Should I have the Agent for Applications and Databases installed on my SQL servers instead of the Agent for Windows? Does it come with the Open File Options also? Or is the setup like the Agent for Applications and Databases only does the database and I'll also need the Agent for Windows???

3. Just making sure I have this correct, If I have BE 2012 installed on Server 1, I'll need to buy 3 licences if I want to install agents on 3 other servers or does one licence for Agent for Applications and Databases cover all servers? Probably a derp question but just wanted to check. :)

Thanks to anyone who helps!!!!

1469793000

Backing up Hyper-V host is in a workgroup

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I need a solution
Hey guys! I need your help:
 
Is it a requirement that Hyper-V host is in a domain in order to back up the virtual machines that reside on it, if the Backup Exec media server is in a domain?? the Hyper-V host is in a workgroup.
 
I already installed the remote agent manually on the Hyper-V host, because I was having trouble to push the installation.  Now, the remote agent is installed and published to the media server, but the Hyper-V host is not visible in the backup selection list.
 
I'll thank your comments!!

Create SDR for Small Business Server 2008

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I need a solution

Hi,

I need to create the Simplified Disaster Recovery Disk on my SBS 2008 (SP2)

The Wizard tells me my System does not support ADK (Windows Assessment & Deployment Kit) although it is listet as compatible

http://origin-symwisedownload.symantec.com/library/BUSINESS/xCL/TECH217478/be_2014_scl.html#backup_exec_feature_specific_compatibility-simplified_disaster_recovery_sdr_

So I downloaded the Windows Assessment and Deployment Kit (Windows ADK) for Windows 8.1 Update (https://www.microsoft.com/de-DE/download/details.aspx?id=39982) and installed it myself.

I selected the Deployment Tools and Windows PE but Symantec Backup Exec 2014 (14.1 Rec. 1786) still says it can't find the ADK

Is there something wrong with my Version of the ADK?  I do not have another Server 2008R2 ready to create the Medium as the Wizard suggests

sdr error.jpg

win_adk.jpg

OS.jpg


Archive Bit vs. Modified Date - what is difference?

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I need a solution

I found this article:

https://www-secure.symantec.com/connect/forums/wha...

but was wondering if there was anything else to it.

 I notice that there is no longer a "copy" function (or i missed it). You used to be able to do a full backup "copy" mode where it ignored the archive bit - the "copy" backup backed everything up regardless of bit, it ignored it on backing up, and it didnt flip it once the file was copied. I don't see that option anymore.

Is there any difference between the two methods, other than described in that linked article?

I'm inclined to continue using the archive bit as the one sentence from the link has me a little squeamish about using "Modified Date":

"In case of files which are renamed, copied or whose attributes are changed, currently, you need to add these files manually in the backup job."

maybe the archive bit ALSO isn't flipped for these procedures, but i think i'll still just use the archive bit.

any thoughts or opinions?

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3932861

Question about FP2 upgrade

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I need a solution

We have 1 CAS + 40 MMS + 60 Windows agent + 10 DB backup agent + 5 linux backup agent running BE15

1. To upgrade BE15 to FP2 , if the CAS is upgraded to FP2 first but MMS still running BE15. Can backup jobs running on CAS work normally even MMS is not upgraded?

2. To upgrade BE15 to FP2 , need to reinstall the existing windows backup agent and linux backup agent?

3. To upgrade BE15 to FP2, no server restart is required?

4. Do I have to backup the DB of CAS for jobs before upgrading to FP2?

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1449560077

Export Files From old Backup

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I need a solution

Hi,

Please help because I have a disaster here.

I made an old backup through backup exec 15 from maybe one month ago on Windows Server 2012 (Encrypted Backup).

The backup have full backup <-- ( expired ) and incremental backup 2 time per day.

My hard drive crashed ( my backup files in a share backup direcrtory ).

I tried to restore full backup from last backup point but no luck. It restored crashed windows (always ask for repair).

Please help me how can i at least extract files from my .bkf (Encrypted Backup) files and restore it manually.

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1469799520

Backup Exec 15 system create new account login

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I need a solution

I have create domain account and access backup operations. then Set the user account as a restricted logon account on the BE logon account manager.

But I user the account login backup exec system,the system show the user no admin or backup operations.

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1454360288

Data Discovery function

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I need a solution

I often see the message "Backup Exec found xxx servers that do not have the Agent for Windows installed on them."
How to disable this Data Discovery function on MMS or CAS?
Thanks

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1449561796

Symantec Backup 2012 Disaster Recovery to different hardware, or other testing routes

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Okay, I know this post is going to sound like a broken record, but I have searched and read through other threads but it seemed to either not address or solve the issue directly or give an unclear explanation that pertained to that specific persons problem. Here it goes and please accept my apologies if this post seems so redundant. 

Okay so I have a HP Proliant DL380 G4 server running Symantec Backup Exec 2012 (I know, I know, it's an old server lol) and I'm used to using Puredisk but it seems quite easy administering backups with SBE 2012 UNTIL! it's time to do recovery testing. I noticed I didn't have an adequate testing environment for my recovery tests, so I grabbed the best computer I could find which is a Dell Tower 5810 w/ a 1TB backup drive and a 250GB boot drive which isn't setup for RAID. So I tried doing a recovery of my HP Proliant server to my Dell Tower and I was met with a number of obstacles that indicated my recovery might go so smoothly, I will list those messages at the end. A little FYI - I do full SDR backups on our server here, the server is setup in a RAID 0 with a C: and D: drive and the Dell Tower is booting AHCI. Basically, I am not able to recover my backups to the Dell Tower. It's obvious that either this scenario won't work at all or I will need to do quite a bit of tweaking to make my test recoveries successful. I would really like to be able to find a way to recovery to the Dell Tower because if that HP server did crash then that may very well be all I have to use. So I have two questions if anyone can please answer:

1. How can I get this scenario to work; how can I get my recovery my backups to different hardware?

2. In the future, what is the best test environment to setup for conducting test recoveries? 

Thanks, thanks, thanks, to anyone who can help me with this. It has been a headache going on three days trying to figure this out on my own. Below are the messages I ran into while trying to test-recover my backups to a different computer:

- Your computer may not start successfully, if your system or boot volume resides on one of the hard disks attached to an inactive controller

- Drivers for one or more controllers are not installed. The computer may not start because the required system...

- If the recovered computer contains multiple hard disks, ensure that the computer's BIOS is configured to start the computer from the hard disk that contains the Windows Operating System

- invalid partition table (I received this message after rebooting from a restore)

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1469792268

Backup Jobs von Ethernet auf Fibre Channel umstellen

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I need a solution

Hallo,

Auf unserem Server (Windows 2012 R2) haben wir Symantec Backup Exec 2014 installiert.

Nun würde ich gerne einen vorhandenen Backup job, der über eine Ethernet-Schnittstelle sichert dazu bringen, dass er zukünftig über FibreChannel sichert. Beim Bearbeiten des Sicherungs jobs kann ich nur eine Ethernet-Schnittstelle auswählen.

Laut unserer Netzwerk-Truppe ist Fibre Channel eingerichtet und Datenübertragung hierüber ist möglich.

Bin allerdings ein newbie was FibreChannel anbelangt. Und bei Symantec Backup bin ich auch noch nicht so firm.

Gruß

Gerhard

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1469792293

fehlende Sicherungen in der Wiederherstellung

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I need a solution

Hallo, 

wir setzten Backup Exex 2012 auf einen 2008R2 ein. 

Heute wollte ich einige Dateien wiederherstellen

Dabei ist mir aufgefallen, dass die Liste der Backups nicht vollständig ist. 

Mir werden nur die letzten sechs Backups "richtig" angezeigt, von da an gibt es Lücken zwischen den Backups die immer größer werden.

Im Auftragsverlauf werden mir diese jedoch korrekt angezeigt.

Woran kann das liegen?

exec.JPG

Gruß Philippe

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Upgrade from 2014 to 2016

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I need a solution

I have all the files I need. Just need to know can I just run the Browser fiel to upgrade from 2014 to 2016.

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